User Manuals &

Instructional Videos

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How to Attach the Supearior ATSK to the Floor Stand

About Us

How to Attach the Supearior ATSK to the Table Stand

About Us

Quick Start Guide

How to change the password, add faces to the database, change the device's time zone, and more.

About Us

Cloud Connection Guide

How to connect your kiosk to your server, and then login to said server.

How do I export data?

You can attach a USB Flash Drive or CF Card via a USB splitter and go into the Pass record menu and click Export; it will then copy export records onto the attached device. You must do this for each unit separately.

What is the default password?

 123456

How do I toggle Stranger Recording ON/OFF?

By default saving pictures of strangers is OFF. You can toggle this via Settings -> Temperature Detection Settings -> Stranger Record ON/OFF.

How can I store employee information?

Click the middle mouse button to go to the menu. Then type in your password when prompted. Click 'Face Data Entry'. Then you will be able to enter in the employee's ID, Name, their Gender, and their face. 

How do I connect the keyboard/mouse duo?

You can connect the dongle to the white USB port coming out of the head unit. 

Help! I still have questions!

FAQ EMAIL US CALL US

Not a problem! Feel free to use the buttons above to check out our FAQ or contact us and we'll assist you ASAP. We're also available via live chat- just click the button in the bottom right hand corner of the screen.

Ryan founded Supearior in 2019 and has been building product based e-commerce brands since 2015. He enjoys being hands on in all aspects of Supearior and is closely involved in the day to day operations of the company. When not busy serving Supearior’s customers he enjoys playing with his dog Joey and going to the beach.

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Working Together to Help Bring Confidence Back to Your Place of Business

Pan enjoys working closely with the Supearior team and its user base and finding new opportunities to make processes efficient and better. She keeps a close eye on the company's needs and ensures that all is running smoothly. In her down-time, Pan likes listening to Dean Martin and eating good Italian food.

Marc is excited to be a part of the team here working as a Sales Professional to solve all of your business needs. When not working you can usually catch him hanging out with his 2 cats, Nala Bear and Darth Vader! #GirlDad

Yvonne aims to exceed customers’ expectations and deliver great customer service. When not working she likes to spend time with her kids.

Miguel was born and raised in the valley. He operates the day-to-day shipping operations at our local warehouse in southern California. He's also "all about that plant life".

JOHN DOE

Ryan Parry

Founder

Ryan founded Supearior in 2019 and has been building product based e-commerce brands since 2015. He enjoys being hands on in all aspects of Supearior and is closely involved in the day to day operations of the company. When not busy serving Supearior’s customers he enjoys playing with his dog Joey and going to the beach.

LILY MAYMAC

Pan

Director of Operations

Pan enjoys working closely with the Supearior team and its user base and finding new opportunities to make processes efficient and better. She keeps a close eye on the company's needs and ensures that all is running smoothly. In her down-time, Pan likes listening to Dean Martin and eating good Italian food.

JOURDAN MILLER

Marc

Sales Representative

Marc is excited to be a part of the team here working as a Sales Professional to solve all of your business needs. When not working you can usually catch him hanging out with his 2 cats, Nala Bear and Darth Vader! #GirlDad

JOURDAN MILLER

Yvonne

Customer Support

Yvonne aims to exceed customers’ expectations and deliver great customer service. When not working she likes to spend time with her kids.

JOURDAN MILLER

Miguel

Warehouse Manager

Miguel was born and raised in the valley. He operates the day-to-day shipping operations at our local warehouse in southern California. He's also "all about that plant life".